Frequently Asked Questions
Q
Can I get samples?
Yes, certainly. We will provide the existing samples for free. The sample fee is refundable when you make an official order with us. We usually send samples by FEDEX, UPS, TNT, or DHL. If you have a carrier account, it will be convenient for both of us. If you don't have a relevant account, we will immediately create a secure payment link and send it to you.
Q
How long is the sample lead time?
We could arrange the express delivery of existing samples immediately, and it will only take 3-5 days to reach your hand. For any special sample requirements, we will contact you first to align with your expectations.
Q
What certifications do you have?
We have CE, FCC, and RoHS certifications. We aim to provide the best quality and service to all global clients to ensure reliability and qualification in our business area.
Q
What is the warranty period for this Flaw Detector?
The detector comes with a 2-year warranty. We ensure strict process inspection and professional quality control to deliver high reliability.
Q
Do you support customized requirements?
Yes, we provide full support for custom requests, including OEM and ODM services to adapt to your branding or specific industry needs.
Q
What applications is the U920 suitable for?
It is designed for industrial NDT, specifically weld, crack, corrosion, and thickness inspections for metal, pipelines, and structures in oil & gas, aerospace, automotive, and manufacturing sectors.